Privacy Policy

1. Introduction

We are committed to protecting the privacy and security of our users and being transparent about how we process information about you. This Privacy Policy describes how we process your Personal Information and how you can exercise your privacy rights.

2. Information We Collect

We collect various types of information from or about you depending on how you interact with our website and services. This may include:

Personal Information

Information that you provide directly, such as:
  • Contact Information: Your name and email address.
  • Account Information: Usernames, passwords, and other details related to your account on our website.

Automatically Collected Information

When you interact with our website, we automatically collect certain information, such as:
  • Device Information: Information about the devices you use to access our services, including IP address, browser type, device type, operating system, and mobile network information.
  • Usage Information: Information about your interactions with our website, including pages viewed, links clicked, and time spent on the site.
  • Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to collect information about your browsing activities over time and across different websites.

Information from Third Parties

We may receive information about you from third-party sources, such as:
  • Service Providers: Information provided by third parties that assist us with marketing, analytics, or customer support.
  • Social Media Platforms: If you interact with us on social media, we may receive certain profile information from the platform.
We only collect information necessary to provide our services, enhance user experience, and comply with legal obligations.

3. Where We Process Your Data

We process and store your personal information on servers located in the United States. By using our website and providing your information, you acknowledge and agree that your data may be transferred to and processed in the United States.

4. Children's Privacy

Our website is used by teachers to be used in a classroom with students, some of whom may be children under the age of 13 (or the relevant age of digital consent in your jurisdiction). We recognize the need to provide additional privacy protections for children's personal information.
  • Information Collection: We do not directly collect personal information from children. Any information about students, including birthdates, is provided by their teachers or school administrators.
  • Use of Information: The information stored by teachers, including student names and birthdates, is used solely for educational purposes within the scope of the teacher's professional duties.
  • Parental Consent: We rely on schools and teachers to obtain appropriate parental consent for the collection and use of children's personal information, as required by applicable laws such as the Children's Online Privacy Protection Act (COPPA) in the United States.
  • Access and Control: Parents or guardians can review, modify, or request deletion of their child's personal information by contacting their child's teacher or school administrator directly.
  • Data Security: We implement appropriate security measures to protect all user data, including children's information, from unauthorized access, alteration, or disclosure.
  • Third-Party Disclosure: We do not share children's personal information with third parties except as necessary to provide our service to schools and teachers, or as required by law.
  • Compliance: We comply with all applicable laws and regulations concerning children's privacy, including COPPA in the United States and similar laws in other jurisdictions.
  • Teacher Responsibilities: We remind teachers using our platform that they are responsible for ensuring they have the necessary rights and permissions to input and manage student information, including birthdates.

If you have any questions or concerns about our practices regarding children's privacy, please contact us at info@teacherstack.com.

5. FERPA Compliance

We recognize the importance of protecting student privacy and comply with the Family Educational Rights and Privacy Act (FERPA).
  • Definition of Education Records: We understand that the student information stored on our platform by teachers may constitute "education records" under FERPA.
  • Access to Records: We will allow schools and teachers to access student information through tools in the website or by request.
  • Disclosure Limitations: We do not disclose student information to third parties except as permitted by FERPA and as directed by the educational institutions using our service.
  • Parental Rights: We support schools in fulfilling FERPA requirements regarding parental rights to review, amend, and control disclosure of their children's education records.
  • Data Security: We implement appropriate technical and organizational measures to protect student information from unauthorized access or disclosure.
  • School Officials: Our service may be considered a "school official" under FERPA when providing services to educational institutions. In this capacity, we only use student information for the purposes authorized by the school.
  • Data Retention and Deletion: We retain and delete student information in accordance with FERPA requirements and as directed by the educational institutions we serve.

Educational institutions using our service remain responsible for ensuring their use of our platform complies with their obligations under FERPA. We recommend that schools and teachers inform parents about the use of our service for storing student information. For any FERPA-related inquiries or to exercise FERPA rights, users should contact their educational institution directly.

6. Sharing of Data

We understand the importance of protecting the privacy of our users, especially given that our platform handles sensitive information including student data. Here's how we approach the sharing of data:
  • Limited Disclosure: We do not sell, rent, or trade personal information with third parties for commercial purposes.
  • Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers have agreed to keep this information confidential and use it only for the purposes of providing the services we've requested.
  • Legal Requirements: We may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) act in urgent circumstances to protect the personal safety of users of the website or the public, or (d) protect against legal liability.
  • Consent: We may share your information with third parties when we have your consent to do so.
  • Educational Institutions: As our service is used by teachers, we may share data with the educational institutions they represent, in accordance with our agreements with these institutions and applicable laws like FERPA.
  • Aggregated or De-identified Data: We may share aggregated or de-identified data that cannot reasonably be used to identify any individual user.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
  • Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

We take reasonable measures to ensure that any third parties who receive personal information are bound by confidentiality and data protection obligations.

7. Cookies

We may use cookies and similar tracking technologies to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

What are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They allow us to recognize your device and remember certain information about your visit.

Types of Cookies We Use

  • Essential Cookies: These are necessary for the website to function properly and cannot be switched off.
  • Performance Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously.
  • Functionality Cookies: These allow the website to remember choices you make (such as your username or language preference) to provide a more personalized experience.
Third-Party Cookies: Some of our pages may contain content from third-party services (like social media widgets) which may set their own cookies. We do not have control over these cookies.

Third-Party Cookies

Some of our pages may contain content from third-party services (like social media widgets) which may set their own cookies. We do not have control over these cookies.

How We Use Cookies: We use cookies to

  • Keep you signed in
  • Understand how you use our website
  • Remember your preferences
  • Improve your browsing experience
  • Provide certain features of our service

Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may affect the functionality of our website.

Do Not Track:

We currently do not respond to "Do Not Track" browser signals.

Other Tracking Technologies

We may also use web beacons, pixels, and local storage to collect information about your browsing activities.

Data Collected: The information collected through these technologies may include:

  • IP address
  • Browser type
  • Operating system
  • Referring URLs
  • Pages visited
  • Time spent on pages

Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by deleting cookies from your browser or device.

8. Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information. This section describes the privacy rights available to you and how you can exercise them.

Right to Know and Access

You have the right to request that we disclose the following information about the personal data we have collected over the past 12 months:
  • The categories of personal information we have collected about you.
  • The specific pieces of personal information we have collected about you.
  • The categories of sources from which we collected the personal information.
  • The business or commercial purpose for collecting, selling, or sharing personal information.
  • The categories of third parties with whom we have shared, sold, or disclosed your personal information.

Right to Delete

You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions. Upon receiving and verifying your request, we will delete your personal information unless retaining the information is necessary for us or our service providers to:
  • Complete a transaction for which the personal information was collected.
  • Detect security incidents or protect against malicious, deceptive, fraudulent, or illegal activity.
  • Comply with a legal obligation, or other internal uses reasonably aligned with consumer expectations.

Right to Correct

You have the right to request that we correct any inaccurate personal information that we maintain about you. Upon receiving a verifiable request, we will take steps to correct the inaccurate information.

Right to Opt-Out of Sale or Sharing of Personal Information

We do not sell or share your personal information with third parties for cross-context behavioral advertising. Therefore, you do not need to opt out of the sale or sharing of your personal information. If this practice changes in the future, we will update this section of our privacy policy accordingly and provide you with the option to exercise your opt-out rights.

Right to Limit the Use of Sensitive Personal Information

The personal information we collect is limited to basic data, including your name, email address, and birthday.

Since we do not collect sensitive personal information, there is no need for you to exercise the right to limit the use of such information. If our data practices change in the future to include sensitive personal information, we will update this section of our privacy policy and provide you with the ability to exercise your rights as required by law.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. This means that we will not deny you goods or services, charge you different prices, or provide you with a different level of service for exercising your rights.

How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable request to us by contacting us at info@teacherstack.com.

9. Third Party Service Providers

We may use third-party service providers to assist us in operating our website, conducting our business, or servicing you, such as hosting services, payment processors, and email service providers. These third-party service providers may have access to your personal information solely to perform tasks on our behalf and are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

Types of Third-Party Service Providers:

  • Hosting Services: To provide and maintain our website.;
  • Payment Processors: To process transactions securely.
  • Email Service Providers: To send updates, newsletters, or other communications.
  • Analytics Providers: To help us analyze website usage and improve our services.

Amazon Web Services, Google Analytics, New Relic, and Stripe are third party services providers that we may use for the reasons described.

10. California Privacy Rights (CCPA and CPRA)

If you are a resident of California, you are entitled to certain rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). This section explains those rights and how you can exercise them.

Right to Know and Access

You have the right to request that we disclose the following information about the personal data we have collected over the past 12 months:
  • The categories of personal information we have collected about you.
  • The specific pieces of personal information we have collected about you.
  • The categories of sources from which we collected the personal information.
  • The business or commercial purpose for collecting, selling, or sharing personal information.
  • The categories of third parties with whom we have shared, sold, or disclosed your personal information.

Right to Delete

You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions. Upon receiving and verifying your request, we will delete your personal information unless retaining the information is necessary for us or our service providers to:
  • Complete a transaction for which the personal information was collected.
  • Detect security incidents or protect against malicious, deceptive, fraudulent, or illegal activity.
  • Comply with a legal obligation, or other internal uses reasonably aligned with consumer expectations.

Right to Correct

You have the right to request that we correct any inaccurate personal information that we maintain about you. Upon receiving a verifiable request, we will take steps to correct the inaccurate information.

Right to Opt-Out of Sale or Sharing of Personal Information

We do not sell or share your personal information with third parties for cross-context behavioral advertising. Therefore, you do not need to opt out of the sale or sharing of your personal information. If this practice changes in the future, we will update this section of our privacy policy accordingly and provide you with the option to exercise your opt-out rights.

Right to Limit the Use of Sensitive Personal Information

We do not collect or process sensitive personal information as defined under the California Privacy Rights Act (CPRA). The personal information we collect is limited to basic data, including your name, email address, and birthday.

Since we do not collect sensitive personal information, there is no need for you to exercise the right to limit the use of such information. If our data practices change in the future to include sensitive personal information, we will update this section of our privacy policy and provide you with the ability to exercise your rights as required by law.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights under the CCPA and CPRA. This means that we will not deny you goods or services, charge you different prices, or provide you with a different level of service for exercising your rights.

How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable request to us by contacting us at info@teacherstack.com.

We will respond to your request within 45 days, as required by law, and may extend this period by an additional 45 days if reasonably necessary, in which case we will notify you of the extension.

11. Changes to Our Privacy Policy

We may update our privacy policy from time to time to reflect changes in our practices, legal requirements, or to improve our services. When we make changes, we will post the updated privacy policy on our website with a revised "Last Updated" date at the top of the policy.

We encourage you to review this privacy policy periodically to stay informed about how we are protecting your personal information. If we make material changes that significantly affect your rights or how we handle your personal information, we will notify you through prominent notices on our website or through other appropriate means.

By continuing to use our website or services after any changes to this privacy policy, you acknowledge and agree to the updated terms.

12. Contact

If you have any questions, concerns, or requests regarding this privacy policy or our practices, please feel free to contact us at info@teacherstack.com.